New casino Terms & Conditions — Rules and Terms of Use

New casino is an online gaming and Sports Betting platform serving adult users in Bangladesh. You must be at least 18 years old to be eligible to access this platform. We reserve the right to modify or update these terms and conditions at any time, and users will be given appropriate notice of any changes. It is the user's responsibility to review these terms regularly and stay up to date. It is entirely your own responsibility to ensure that online gaming is legal in your country or region of residence.

You must provide accurate and complete information when registering on the platform. Each user may only open one account; opening multiple accounts is strictly prohibited. It is your responsibility to keep your account password and login details confidential. If you suspect that someone has accessed your account without authorization, notify our support team immediately. If the information provided in an account is found to be false or misleading, we reserve the right to suspend or close the account. We may request additional information or documentation at any time for identity verification purposes.

Transactions on our platform can be made via bKash, Nagad, and other popular mobile banking methods in Bangladesh. All transactions are processed in Bangladeshi BDT (BDT / ৳), and conversion rates may apply where relevant. Deposits cannot be refunded once completed; withdrawals must follow the designated process. Withdrawal requests typically take 1–3 business days to process. In cases of money laundering or suspicious financial activity, we are obligated to suspend the transaction and notify the relevant authorities. Additional terms linked to bonuses or promotional offers may apply, as outlined on the respective offer page.

New casino firmly believes in responsible gaming and is committed to ensuring a healthy entertainment experience for users. This platform is strictly prohibited for anyone under the age of 18. We provide users with the ability to set their own deposit limits, take voluntary breaks, and self-exclude if needed. Gambling addiction is a serious issue, and professional support should be sought when necessary. To learn more about our responsible gaming policy, Responsible Gaming visit the page. We reserve the right to request identification for verification in cases of suspected underage use or suspicious behavior.

All content, designs, logos, graphics, and software on this platform are the intellectual property of new casino. No part of the platform may be reproduced, distributed, or used for commercial purposes without prior authorization. Users may only use this platform for personal, non-commercial purposes. Any form of hacking, reverse engineering, or unauthorized automation is strictly prohibited and may result in legal action. For third-party content or games, the terms and conditions of the respective provider will apply.

Games and betting services available through the new casino platform are provided on an "as is" basis, and we cannot guarantee uninterrupted or error-free service. Technical issues, network disruptions, or unforeseen circumstances may cause the service to be temporarily unavailable. We are not liable for any direct or indirect losses arising from such situations. Users access the platform at their own discretion and risk. The platform bears no responsibility for any financial losses resulting from gaming, and gambling always carries the risk of loss.

Users may request to close their account at any time, and we will process the request in a timely manner. In cases of terms violations, fraudulent activity, or suspicious behavior, we may suspend or permanently close an account without prior notice. Any available balance at the time of account closure will be returned following the designated process; however, bonus balances may be forfeited. Requests to reactivate a closed account are subject to our discretion. For any disputes or appeals, please contact the support team and we will work toward a resolution through a fair investigation.

These terms and conditions have been prepared in accordance with relevant international gaming laws and applicable regulations in Bangladesh. In the event of any dispute, an amicable resolution through negotiation will be attempted first. If a resolution cannot be reached through negotiation, the matter will be settled through the appropriate judicial authority. If any part of these terms is deemed unenforceable, the remaining provisions will remain in effect. For any questions regarding the terms, please contact our support team directly and we will respond as promptly as possible.